The information we collect depends on how you interact with our website. It may include:

• Your name
• Email address and phone number
• Shipping and billing addresses
• Order and purchase information
• Messages sent through our contact or wholesale forms
• Marketing preferences
• Basic website and device information collected through cookies

We ask only for information that helps us provide the service you requested or operate our store.

We may use your information to:

• Process, prepare, and ship orders
• Arrange Cherryville farm pickup
• Send order confirmations and service updates
• Respond to questions and wholesale inquiries
• Prevent fraud and keep the store secure
• Meet accounting, tax, and legal requirements
• Understand how customers use our website
• Send marketing emails when you have chosen to receive them

No. Tevah Flour Co. does not sell customer information.

Information may be shared with trusted companies only when it is reasonably necessary to operate the store, such as Shopify, payment processors, shipping providers, email services, analytics providers, and apps used to support website functions.

Online payments are processed securely through Shopify and the payment provider selected during checkout.

Tevah Flour Co. does not receive or store your complete credit card number. Payment providers handle that information according to their own security and privacy practices.

Yes. Shopify and some services connected to our store use cookies and similar technologies to keep the website working, remember preferences, protect checkout, understand website traffic, and support relevant marketing.

You can adjust cookies through your browser or any privacy controls displayed on our website. Blocking some cookies may affect how parts of the store function.

We send marketing emails only when you have chosen to receive them. These may include recipes, flour education, product news, retailer updates, and occasional offers.

You can unsubscribe at any time using the link included at the bottom of each marketing email.

We keep information only as long as it is reasonably needed for the purpose it was collected, to maintain required business and tax records, resolve disputes, prevent fraud, and meet legal obligations.

Retention periods can vary depending on the type of record and the services involved.

We use Shopify and reputable service providers to help protect customer information. We also limit access to personal information to the people and services that need it for legitimate business purposes.

No online system can guarantee perfect security, but we take reasonable steps to reduce the risk of unauthorized access, loss, misuse, or disclosure.

Yes. You may contact us to ask what personal information we hold about you, request corrections, update your communication preferences, or ask questions about how your information is used.

Some records may need to be retained for legal, accounting, fraud prevention, or transaction purposes.

This page is a plain-language overview of our privacy practices. Shopify also provides the more detailed policy used by our online store and checkout.